Your DMs keep selling, even while you sleep
A customer asks “how much is it?” — and instead of waiting for a reply, she sees your shop: photos, prices, sizes, a cart. She places the order herself without leaving Instagram. We set the whole thing up for you.
Sound like your inbox?
For the 50th time today
“How much is this?”
You copy the same price and dig up the same photo again. Meanwhile, new messages sink to the bottom.
11:40 pm → 9:15 am
She messaged at night. She bought elsewhere
Buying on Instagram is an impulse. It doesn't wait until you wake up and reply.
Money down the drain
Ads brought her in. Your DMs lost her
You pay for every message. And the sale slips away in the minutes she spends waiting for an answer.
Today
- A customer writes at 11 pm — she gets a reply in the morning.
- Dozens of identical “how much?” messages every day.
- You copy orders from DMs into your CRM by hand.
- Weekends and holidays — sales stop.
- More ads means more chatting, not more sales.
With catAI
- Your catalog opens instantly, at any hour.
- Customers see prices, photos and sizes on their own.
- Orders land in your CRM automatically.
- Your shop keeps selling on weekends.
- More ads means more orders, not more work.
The problem isn't your product or your ads. It's that your shop is only open while you're online.
A DM assistant: $2,000+ a month. catAI: $99
It won't replace an assistant who knows how to sell. It takes the forty identical questions a day off her plate.
| DM assistant | catAI catalog | |
|---|---|---|
| Per month | $2,000+ | $99 after setup |
| Hours | 8–10 a day, with weekends and sick days | 24/7 |
| On “how much is it?” | replies when she sees it | shows your whole catalog instantly |
| Customers at once | one or two | as many as write in |
| Orders in your CRM | typed in by hand | land there automatically |
| Sells, negotiates, reassures | yes | no — that's still you |
Salary benchmark: average customer service assistant pay — US ≈ $3,470/month (ZipRecruiter, 2026), UK ≈ £2,035/month (Indeed UK, 2026).
From your handle to your first order
You · 30 seconds
Send us your shop's handle
One field. No sign-up, no card, no passwords.
You · 1 minute
Pick products — your catalog is ready
We show your posts — you tick the products, fix names and prices, and the catalog lands in your DMs from @cataiapp right away. All before you pay anything.
Us · done for you
We launch it, if you like it
We connect your Instagram and CRM, proofread every card and test it with you until the first real order.
We do everything. You take the orders
What's included in the done-for-you setup:
- A catalog of your products: photos, names, prices, sizes, colors
- Cart and checkout right inside the DM
- CRM integration: products and stock from it, orders into it
- Payment through the method you already use
- Official Instagram connection via Meta — no passwords
- Testing with you until the first real order
- A short walkthrough: how to add a product and change a price
- Three months of support and edits — included
One price. No “contact sales”
Done-for-you DM catalog
$490
setup + 3 months of support
then $99/month — or stop, no commitment
Setup plus three months costs less than one month of an assistant.
Transparent pricing: no “custom quote”, no surprises after the call.
You pay only after you've seen your finished catalog.
We built it for ourselves first
Hi, I'm Maryna. We run our own Instagram shop, @fishnackhub, shipping Ukrainian snacks to customers in the US, Canada and Europe.
At some point we were getting more DMs than we could physically answer. We were replying at night, losing orders, repeating the same prices over and over. So we built a catalog that answers for us.
Now my team and I set up the same thing for other shops — done for you, so you don't have to go through it the hard way.
founder of catAI and @fishnackhub
2,100+
orders have already gone through our DM catalog
Your account stays yours
We get it: your account is your business. So:
- We never see your password. We connect through Instagram's official Meta login.
- You can revoke access in one tap in your Instagram settings, any time.
- We never post on your behalf. The catalog only replies to people who messaged you first.
- We build the demo without any access — just from your public posts. Access is only needed once you decide to launch.
Honestly, it's not for everyone
- Services and bookings — salons, consultations. The catalog is built for products.
- Products without photos, or with “DM us for a custom quote” pricing.
- A few messages a week — for now it's easier to reply yourself.
Questions we get asked most
What if a product is not in my posts?
You add it by hand. We use your posts only to get you started — in the dashboard you create any product yourself: photo, name, price, sizes and colours. Your catalog is not limited to what you posted on Instagram.
Do I need a website?
No. The catalog lives right inside your Instagram DMs — for many shops it effectively becomes their website.
I manage orders in a CRM. Will I have to copy them by hand?
No. During setup we connect the catalog to the CRM you already use: products, prices and stock come from it, and new orders from DMs go straight into it.
Will customers know they're not talking to a person?
Yes, and that's fine. They see product cards with photos and buttons — like a shop's app. The catalog doesn't pretend to be human and doesn't make up prices: it only shows what you've approved. Real questions stay with you.
What if the bot gets something wrong?
The catalog only shows your products and prices, proofread together with you before launch. It doesn't invent answers: anything unusual stays with you.
How much of my time will it take?
About an hour: look at the demo, a short call, check the catalog before launch and a quick walkthrough.
What happens when prices or products change?
For three months we make the edits. We'll also show you how to change a price yourself in a minute.
What if I change my mind?
The demo is free with no strings attached. After three months you can simply stop.
Do you work with shops outside Ukraine?
Yes. We work in English and Ukrainian, and the catalog works for any Instagram shop that sells physical products.
See your shop inside your DMs
Free. Pick products from your posts and your catalog is in your DMs within a minute. Then you decide.